Devoted Dental Group is committed to ensuring our website and physical office environments are accessible to all patients, including individuals with disabilities. We continually work to improve accessibility across all five of our Metro Detroit locations.
1. Our Commitment
Devoted Dental Group believes that quality dental care should be accessible to everyone. This commitment extends beyond our clinical services to include the digital experience of visiting our website and the physical experience of visiting any of our five offices in Chesterfield, Highland, Livonia, Warren, and Wyandotte, Michigan.
We are actively working to ensure that our website conforms to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, and that our physical office environments comply with the Americans with Disabilities Act (ADA) and all applicable Michigan accessibility requirements.
2. Website Accessibility
We have taken the following steps to improve the accessibility of our website:
- All images include descriptive
alttext for screen reader users - Page headings follow a logical hierarchical structure (H1 through H3)
- All pages include a
lang="en"attribute for proper screen reader language identification - Interactive elements, including buttons and links, include descriptive
aria-labelattributes - Color contrast ratios meet or exceed the WCAG 2.1 Level AA minimum of 4.5:1 for standard text
- All form fields include associated labels for assistive technology compatibility
- The website is navigable using a keyboard alone, without requiring a mouse
- Focus indicators are visible when navigating with a keyboard
- Videos and multimedia content include captions where applicable
- The website does not use content that flashes more than three times per second
- All pages include appropriate canonical tags, meta descriptions, and structured data
3. WCAG 2.1 Conformance
Our website targets conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines, developed by the World Wide Web Consortium (W3C), explain how to make web content more accessible to people with disabilities, including:
- Visual disabilities — color blindness, low vision, blindness
- Hearing disabilities — hard of hearing, deafness
- Motor disabilities — limited hand control, inability to use a mouse
- Cognitive disabilities — learning disabilities, distractibility, difficulty with complex content
WCAG 2.1 is organized around four principles: content must be Perceivable, Operable, Understandable, and Robust (POUR).
4. Assistive Technologies
Our website is designed to be compatible with the following assistive technologies:
- Screen readers: NVDA, JAWS, VoiceOver (macOS/iOS), TalkBack (Android)
- Keyboard navigation: Full site navigation without a mouse
- Browser zoom: Content reflows correctly at up to 200% zoom
- High contrast modes: Windows High Contrast and macOS Increase Contrast
- Voice control: Dragon NaturallySpeaking and Voice Control (macOS/iOS)
If you experience difficulty accessing any part of our website using assistive technology, please contact us using the information in Section 9 and we will provide the information in an alternative format.
5. In-Office Physical Accessibility
All five Devoted Dental Group locations are designed to accommodate patients with physical disabilities and mobility limitations. Each office provides the following:
Parking and Entry
- Designated ADA-compliant handicapped parking spaces at each location
- Accessible pathways from parking areas to building entrances
- Step-free entrances with automatic or push-button door openers where available
- Ramps or level entry points at all locations
Reception and Waiting Areas
- Wheelchair-accessible reception counters and check-in areas
- Seating accommodations for patients using wheelchairs or mobility devices
- Clear, unobstructed pathways throughout all common areas
Treatment Rooms
- Wheelchair-accessible treatment room doorways (minimum 32-inch clearance)
- Adjustable dental chairs to accommodate patients with limited mobility
- Transfer assistance available upon request
- Additional time accommodations for patients who require extra assistance
Restrooms
- ADA-compliant accessible restrooms at all locations
- Grab bars, accessible sinks, and sufficient turning radius for wheelchair users
6. ADA Compliance
Devoted Dental Group is committed to full compliance with the Americans with Disabilities Act (ADA), including:
- Title II: Ensuring equal access to dental services for all patients regardless of disability
- Title III: Maintaining our physical office spaces as accessible places of public accommodation
- Compliance with Michigan's Persons with Disabilities Civil Rights Act (PDCRA), which provides broader protections than the federal ADA in certain circumstances
We conduct periodic accessibility reviews of our physical locations to identify and address any barriers to access.
7. Patient Accommodations
We are committed to providing reasonable accommodations to ensure every patient can receive dental care comfortably. Upon request, we can provide:
- Extended appointment times for patients who need additional assistance
- Written materials in larger print formats
- Treatment room accommodations for patients who cannot transfer to a dental chair
- Quiet appointment times for patients with sensory sensitivities
- Curbside assistance for patients with mobility limitations
To arrange an accommodation before your visit, please call your nearest Devoted Dental office or email us at contact@devoteddentalgroup.com at least 48 hours in advance when possible.
8. Feedback and Contact
We welcome feedback on the accessibility of our website and offices. If you experience any barriers or have suggestions for improvement, please contact us:
- Email: contact@devoteddentalgroup.com
- Warren: (586) 250-5000
- Highland: (248) 717-2911
- Chesterfield: (586) 325-3000
- Livonia: (734) 444-8888
- Wyandotte: (734) 288-9999
We aim to respond to accessibility feedback within 2 business days. If you are unable to access specific content or functionality, we will provide the information in an alternative accessible format upon request.
To file a complaint regarding accessibility under the ADA, you may also contact the U.S. Department of Justice ADA Information Line at www.ada.gov or by calling 1-800-514-0301.